OpenOffice.org 3.1 side by side issue resolved.

Here’s the message that OpenOffice.org 3.1 threw up at me when I tried to run it …

“The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details.”

The platform: Vista Home Premium 32bit (SP2) on an Intel dual-celeron rig.

Here’s what I tried, things that I might want to mention did absolutely no good what-so-ever;

  • I uninstalled and reinstalled OpenOffice
  • I reinstalled MS Visual C++ 2005 redistributable
  • I reinstalled MS Visual C++ 2008SP1 redistributable

Here’s what I discovered via research;

The actual issue does not lie with oOo itself, rather it’s an issue rooted in the registry. In my own case, I had installed a copy of Wide Angle Touch Copy 09 to run along side iTunes, and it was this that changed the registry values relating to microsoft.vc90.crt, which I believe is a dependent library of the Visual C++ runtime.

Here’s the easiest solution I could muster without taking you through editing the registry;

  • Uninstall Touch Copy, iTunes and oOo
  • Restart the computer
  • Reinstall oOo

OpenOffice now runs perfectly :)

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This entry was posted on Wednesday, September 16th, 2009 at 9:59 am and is filed under Uncategorized.

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(2) Responses to “OpenOffice.org 3.1 side by side issue resolved.”

  1. Luigi Fulk Says:
    August 31st, 2010 at 1:43 am -

    good artilces about Microsoft Visual C++ Runtime Library problem ,It helps me a lot ,Thank you!

  2. Chanel Black Hobo Says:
    August 31st, 2010 at 10:10 pm -

    Chanel Black Hobo…

    We believe in liability, and we run our business based on good reputation and mutual benefits. All goods at our website are of highest quality may be provided….

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