Dell Tops All Others Combined in Consumer Complaints
Considering the sheer HELL Dell is putting me through at the moment, I’m not at all suprised that a quick Google search bought up an article from 2005 with the title “Dell Tops All Others Combined in Consumer Complaints”. You can read the article from consumeraffairs.com here. I’m pretty sure it would be a good guess that the stats haven’t really changed much since.
Dell’s Malaysian team take all the sales and support calls for New Zealand. Why? I don’t know, because God hates the southern hemisphere maybe? The sales and support team are TERRIBLE. Their English language skills are shocking, I am regularly transferred about dozens of time while seeking help, they keep emailing asking for information that they already have, their idea of 24 hour support stretches out to SIX days ….. I could go on and on, but let’s skip to the part where they still have my money, and are still yet to get my order right.
GRRRRRR, Dell NZ ….
September 4th, 2010 at 9:39 am -
Amazing post, dude! I’m gonna subscribe to your blog!